Legal Information

This page provides important information regarding our business, product safety, warranties, and legal obligations.

About Our Business

Otaku Hub is an online store operated by DenArt Designs, a legally registered business in Greece.

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DESIGN ORIGINALITY & INTELLECTUAL PROPERTY

All products and designs sold through OtakuHub are original creations:

✓ 100% original artwork and designs
✓ Created in-house by our design team
✓ NO copyrighted character merchandise
✓ NO fan art or unauthorized reproductions
✓ NO use of third-party intellectual property

Product Availability Across Categories:
We create designs and then offer them across multiple product categories. For example, the same design might be available as a t-shirt, mug, and hoodie. While the design is the same, each product has a unique SKU and is manufactured individually on-demand.

Product Variants (Size, Color):
When you see multiple listings for the same design in different sizes or colors (e.g., “Mug – 11oz” and “Mug – 15oz”), these are treated as separate products in our system, each with unique production specifications.

Intellectual Property Compliance:
We respect all intellectual property rights. If we receive legitimate DMCA takedown notices or IP infringement claims, we will respond promptly and appropriately according to law.

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Business Details:

– Legal Business Name: DenArt Designs
– Business Registration Number: ELGEMI.173058647000
– Registered Address: Λεωφόρος Νίκης 23, Έδεσσα 58200, Greece
– Customer Service: https://otakuhub.eu/my-account/support/

General Product Safety

In compliance with the General Product Safety Regulation (GPSR), all products offered through our store are designed and manufactured to meet EU safety standards. Since our products are fulfilled by Printful, a trusted global manufacturer, each item is subject to quality control and safety checks before delivery. We are committed to transparency and consumer protection in all operations.

EU Guarantee (2 Years)

All products sold in our store are covered by the EU’s statutory 2-year legal guarantee.

This guarantee applies to:
– Defects in materials or workmanship present at the time of delivery
– Issues that appear during normal use, such as faulty stitching, defective printing, or structural flaws

This guarantee does not cover:
– Normal wear and tear (e.g., fading, fabric thinning, shrinkage after repeated washing)
– Damage caused by misuse, accidents, or incorrect care

For guarantee claims, please create a ticket directly at https://otakuhub.eu/my-account/support/.

EU Representative Information

As required by EU regulations for businesses using fulfillment services, our EU representative for product safety matters is:

SINDEN VENTURES LIMITED
Email: [email protected]
Postal Address: Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus

Important: This page is for legal compliance only and does not affect your standard consumer rights under EU law, including the 14-day right of withdrawal. For more details on our store policies, please visit our Refund Policy and Terms of service page.